Privacy Policy

Download Privacy Policy

Rev January 2012




Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share and protect your personal information. Please read this notice carefully to understand what we do.


The types of personal information we collect and share depend on the product or service you have with us. This information can include:

  • Social Security number and Account transactions
  • Account balances and Payment history
  • Transaction history and Credit history


All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information, the reasons Reliance Bank chooses to share, and whether you can limit this sharing.

Reasons we can share your personal information

Does Reliance Bank share?

Can you limit this sharing?

For our everyday business purposes –
such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus
For our marketing purposes –
to offer our products and services to you
For joint marketing with other financial companiesYesYes
For our affiliates’ everyday business purposes –
information about your transactions and experiences
For our affiliates’ everyday business purposes –
information about your creditworthiness
NoWe don’t share
For our affiliates to market to youYesYes
For nonaffiliates to market to youNoWe don’t share
To limit our sharing?Call (814) 949-6260 or (800) 570-0876 – our menu will prompt you through your choice(s)

Please note:
If you are a new customer, we can begin sharing your information 30 days from the date we provided or sent this notice. When you are no longer our customer, we continue to share your information as described in this notice.
However, you can contact us at any time to limit our sharing.

Questions?Call (814) 949-6260

Who we are

Who is providing the notice?

Reliance Bank and its affiliated companies,
The Hometown Insurance Agency, LLC
The Hometown Insurance Agency Two, LLC

What we do

How does Reliance Bank protect my personal information?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

If we contract with third parties to provide specific services for us, we require them to agree to adhere to our security and privacy guidelines.

How does Reliance Bank collect my personal information?

We collect your personal information, for example, when you

  • open an account or deposit money
  • pay your bills or apply for a loan
  • use your credit debit card

We also collect your personal information from others, such as credit bureaus, affiliates or other companies.

Why can’t I limit all sharing?

Federal law gives you the right to limit only

  • sharing for affiliates for everyday business purposes – information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for nonaffiliates to market to you

State laws and individual companies may give you additional rights to limit sharing.

What happens when I limit sharing for an account I hold jointly with someone else?

Your choices will apply to everyone on your account



Companies related by common ownership or control. They can be financial or nonfinancial companies.

  • Our affiliates include financial companies, such as The Hometown Insurance Agency, LLC and The Hometown Insurance Agency Two, LLC.


Companies not related by common ownership or control. They can be financial or nonfinancial companies.

  • Reliance Bank does not share with non-affiliates so they can market to you.

Joint Marketing

A formal agreement between nonaffiliated financial companies that together market financial products and services to you.

  • Our joint marketing partner(s) include institutions such as credit card companies and insurance companies.